How we collect, use and protect your personal information.

Last updated: March 2026 (this Cookie Policy may be updated periodically – see Section 11)
Version: 1.0

1. Introduction

This website, www.pranichealingcollective.com (“Our Site”), uses cookies and similar technologies to distinguish you from other users. These technologies help us provide a smoother, more personalised browsing experience and enable us to improve Our Site by understanding how it is used. They also help us create a more seamless and supportive online experience for our community.

Cookies and similar technologies may include pixels, tags, and other tracking technologies used to collect and store information about your interactions with Our Site.

We are committed to protecting and respecting your privacy and being transparent about how your information is used. This Cookie Policy explains what cookies are, how and why we use them, and the choices available to you.

Where required by law, we will only place non-essential cookies on your device with your explicit consent, which you can provide through our cookie banner. You can withdraw or manage your consent at any time.

If you do not agree to the use of cookies as described in this policy, you should adjust your browser settings or discontinue use of Our Site.

We use cookies in accordance with applicable Cookie Law, including the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR). Where third-party cookies are used, such cookies are subject to the respective third parties’ compliance with applicable laws and their own privacy policies.

This Cookie Policy should be read alongside our Privacy Policy, which explains in more detail how we process personal data.

2. Definitions

In this Cookie Policy, unless the context otherwise requires, the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device when you visit Our Site and/or use certain features of it.
“Cookie Law” means the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), the UK General Data Protection Regulation (UK GDPR), and the Data Protection Act 2018, as amended or updated from time to time.
“Personal Data” means any data relating to an identified or identifiable individual, as defined under applicable data protection laws.
“Our Site” means www.pranichealingcollective.com.
“Third Party” means any party other than Us and You.
“We”, “Us”, “Our” means Pranic Healing Collective.
“You”, “Your” means any user of Our Site.

3. Information About Us

Business Name: Pranic Healing Collective
Email: welcome@pranichealingcollective.com
Phone: +44 79 83831782
Business Correspondence Address: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, GB

We comply with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and follow guidance issued by the Information Commissioner’s Office (ICO).

For any queries relating to this Cookie Policy or our use of cookies, you may contact us using the details above.

4. What Are Cookies?

Cookies are small text files that are placed on your computer or device when you visit a website. They are widely used to ensure websites function efficiently, enhance user experience, and provide information to website owners about how the site is used.

Cookies can:

Help websites operate effectively and securely
Remember your preferences and settings
Enable us to understand how visitors interact with Our Site

Cookies do not run programs, install software, or deliver viruses to your device. They are specific to your browser and device and can generally only be read by the website that placed them.

Cookies do not typically contain information that directly identifies you. However, information collected through cookies may be linked to other information we hold about you, which could result in the processing of personal data in accordance with applicable data protection laws and our Privacy Policy.

5. Types of Cookies We Use

5.1 Strictly Necessary Cookies

These cookies are essential for the operation of Our Site and cannot be switched off in our systems. They are typically set in response to actions made by you, such as navigating pages, submitting forms, adding items to your shopping basket, completing transactions, booking services, or setting your privacy preferences.

A cookie falls into this category where it is strictly necessary for the operation of Our Site, supporting core functions such as maintaining security and preventing fraud (including protecting user accounts and preventing unauthorised access), enabling page navigation, facilitating session management, supporting shopping basket and checkout functionality, processing payment transactions, enabling booking functionality, and recognising your preferences (including cookie consent).

These cookies enable core functionality including:

Website security and integrity
Fraud prevention and detection, including protecting user accounts and safeguarding transactions
Shopping basket and checkout functionality
Processing payment transactions
Enabling booking and scheduling features
Remembering your cookie consent preferences

Without these cookies, certain parts of Our Site may not function properly or may become inaccessible.

5.2 Analytics Cookies

These cookies help us understand how visitors use Our Site. They collect information about how you interact with Our Site, such as the pages you visit, the time you spend on those pages, and how you navigate through the site. This information is typically collected in an aggregated and, where possible, anonymised form.

Analytics cookies do not typically identify you directly. However, they may involve the processing of information such as IP addresses or unique identifiers, which could be considered personal data under applicable data protection laws.

These cookies enable us to:

Monitor the performance of Our Site
Analyse visitor behaviour and usage patterns
Improve the functionality and user experience of Our Site

These cookies may be set by third-party analytics providers (such as Google Analytics), who may process data on our behalf and in accordance with their own privacy policies. This processing may involve the transfer of data outside the United Kingdom, subject to appropriate safeguards in accordance with applicable data protection laws.

We will only place these cookies on your device with your explicit consent, which you can provide through our cookie banner. You can withdraw or manage your consent at any time.

Without these cookies, we will be unable to analyse how Our Site is used, which may limit our ability to monitor performance and improve the user experience.

5.3 Functionality Cookies

These cookies enable Our Site to remember choices you make and provide enhanced functionality and personalisation. They may store information such as your preferences, settings, or other selections you make when interacting with Our Site.

In some cases, these cookies may involve the processing of information that could be considered personal data under applicable data protection laws, particularly where such information is linked to an identifiable user.

These cookies enable us to:

Remember your preferences and settings
Provide enhanced and personalised features
Improve your overall experience of Our Site

These cookies are not strictly necessary for the operation of Our Site and may be set by us or by third-party providers who may process data on our behalf in order to deliver certain functionality on Our Site.

Functionality cookies are treated as non-essential cookies and will only be placed on your device with your explicit consent.

We will only place these cookies (including those set by third parties) on your device with your explicit consent, which you can provide through our cookie banner when you first visit Our Site. You can withdraw or manage your consent at any time through our cookie settings, which will prevent the further use of these cookies. Third-party providers may process your data in accordance with their own privacy policies, and we recommend that you review those policies for further information.

Without these cookies, certain features or services on Our Site may not function properly or may become unavailable, which may impact your experience.

5.4 Targeting / Advertising Cookies

These cookies are used to collect information about your browsing behaviour and online activity in order to deliver content and advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

These cookies may collect information about your browsing activity across different websites, devices, and services, and may involve the use of unique identifiers. As a result, they may involve the processing of personal data under applicable data protection laws. This may include the creation of profiles or inferences about your interests in order to tailor content and advertising.

These cookies enable us and third parties to:

Deliver more relevant advertising and content
Limit the frequency of advertisements
Measure the effectiveness of marketing and advertising campaigns
Better understand user interests and interactions across websites and services

These cookies are not strictly necessary for the operation of Our Site and are typically set by third-party advertising partners, who may process your data on our behalf or for their own purposes in accordance with their own privacy policies.

Without these cookies, you will still see content and advertisements, but they may be less relevant to your interests.

5.5 Session and Persistent Cookies

Cookies may be classified as either “session” cookies or “persistent” cookies, depending on how long they remain on your device.

Session cookies are temporary and are deleted automatically when you close your browser. They are typically used to support essential functions during your visit, such as enabling page navigation, maintaining session security, and ensuring the proper operation of Our Site.

Persistent cookies remain on your device for a specified period or until they are deleted. The duration of these cookies will vary depending on their purpose. They are activated each time you visit Our Site and are used to remember your preferences, improve your experience, and support functions such as analytics and personalisation.

Session and persistent cookies may be used across all categories of cookies described above, depending on their purpose and function.

The duration of cookies used on Our Site will vary depending on their purpose and configuration, and may range from the duration of your browsing session to a defined period set by us or by third-party providers.

6. First-Party and Third-Party Cookies

6.1 First-Party Cookies

These cookies are set directly by us and are used to support the operation, performance, and security of Our Site. They are used in accordance with this Cookie Policy and may, in some cases, be supported by third-party service providers acting on our behalf.

6.2 Third-Party Cookies

We may use cookies provided by third-party service providers in order to support analytics, functionality, communications, and service delivery on Our Site. These third parties may set cookies on your device when you interact with Our Site, particularly where content is embedded or services are integrated.

Third-party cookies may also be used to support analytics services and, where applicable, advertising or marketing activities, in accordance with the relevant sections of this Cookie Policy and the third parties’ own privacy policies.

These third-party services may include (but are not limited to):

Google Analytics – used to analyse how visitors use Our Site and improve performance. Privacy Policy: https://policies.google.com/privacy
Squarespace – our website hosting platform, which may set cookies necessary for the operation and functionality of Our Site. Privacy Policy: https://www.squarespace.com/privacy
Stripe – used to securely process payments and transactions. Privacy Policy: https://stripe.com/privacy
Mailchimp – used for email communications, forms, and marketing services. Privacy Policy: https://mailchimp.com/legal/privacy/
Calendly – used to enable appointment scheduling and booking functionality. Privacy Policy: https://calendly.com/privacy
Google services (such as Google Forms or Google Drive) – which may set cookies where content is embedded or accessed through Our Site. Privacy Policy: https://policies.google.com/privacy
Social media platforms (such as Instagram, Facebook, and YouTube) – which may set cookies when you interact with embedded content, sharing features, or social media plugins on Our Site
Privacy Policies:

Instagram: https://privacycenter.instagram.com/policy
Facebook: https://www.facebook.com/privacy/policy/
YouTube: https://policies.google.com/privacy

Your interactions with these features are governed by the privacy policies of the relevant third-party providers.

These third parties may process personal data on our behalf or as independent controllers for their own purposes, in accordance with their own privacy policies. This processing may involve the transfer of data outside the United Kingdom, subject to appropriate safeguards in accordance with applicable data protection laws.

Where such transfers occur, we ensure that appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses, in accordance with applicable data protection laws.

We do not control the use of cookies by these third parties, and we recommend that you review their respective privacy policies for further information.

The use of third-party cookies is subject to your consent, as described above.

Where such third parties act as independent controllers, they are responsible for their own compliance with applicable data protection laws.

7. How We Use Cookies

We use cookies for a range of purposes in order to ensure the proper operation, security, and performance of Our Site, and to enhance your experience as a user.

Cookies may be used to:

Ensure Our Site functions correctly and operates securely
Enable core features such as page navigation and access to secure areas
Improve the performance, functionality, and usability of Our Site
Analyse how visitors use Our Site and monitor usage patterns
Remember your preferences, settings, and user choices
Support communications, bookings, and other integrated services
Help deliver relevant content and, where applicable, advertising
Store and manage your cookie consent preferences

Depending on their purpose, cookies may be set by us (first-party cookies) or by third-party service providers, as described above.

Where required by law, we will only use non-essential cookies with your consent, which you can provide and manage through our cookie banner and settings. You can withdraw or update your consent at any time. Some cookies may process information that could be considered personal data, as explained above.

Strictly necessary cookies are used on the basis of our legitimate interests in ensuring the proper operation, security, and functionality of Our Site, in accordance with applicable data protection laws.

Where cookies involve the processing of personal data, we rely on your consent as the legal basis for the processing of personal data obtained through non-essential cookies, in accordance with applicable data protection laws.

8. Specific Cookies We Use

The cookies used on Our Site may vary over time depending on the services, integrations, and features we use. This table is intended to provide a representative overview and may not include every cookie placed on your device when you visit Our Site.

We make reasonable efforts to keep this information accurate and up to date. However, due to the dynamic nature of third-party services, the specific cookies used may change from time to time.

Cookie durations may vary depending on configuration settings and updates made by the relevant providers.

In addition to the cookies listed above, cookies may also be set by:

Google services (such as Google Forms, Google Drive, or other embedded content), which may set cookies to enable functionality and track interactions
Social media platforms (such as Instagram, Facebook, and YouTube), which may set cookies when you interact with embedded content or sharing features on Our Site

These cookies may vary depending on how you interact with Our Site, the pages you visit, and the services you use.

Some cookies listed above are set by third-party providers and may involve the processing of personal data, including the use of unique identifiers and online identifiers. These third parties may process data on our behalf or as independent controllers for their own purposes, in accordance with their own privacy policies.

This processing may involve the transfer of personal data outside the United Kingdom, subject to appropriate safeguards in accordance with applicable data protection laws.

Where required by law, we will only place non-essential cookies on your device with your consent, which you can provide and manage through our cookie banner and settings. You can withdraw or update your consent at any time, and it will be as easy to withdraw consent as it was to provide it.

For more detailed and up-to-date information about the cookies currently in use, you may review your browser settings or use available browser tools to view cookies stored on your device.

You can find more detailed information about specific cookies, including their providers and durations, through your browser settings or by using our cookie management tool, where available.

This list is reviewed periodically and may be updated to reflect changes in the cookies used on Our Site.

9. Consent and Control

When you first visit Our Site, you will be presented with a cookie banner requesting your consent to the use of non-essential cookies. This banner will provide you with clear and accessible options to:

Accept all cookies
Reject non-essential cookies
Manage your cookie preferences

You are not required to consent to non-essential cookies in order to use Our Site.

Where available, you may choose to consent to specific categories of cookies rather than all cookies.

You can withdraw or update your consent at any time by accessing our cookie settings, which are available on Our Site, and it will be as easy to withdraw consent as it was to provide it. Any changes to your preferences will apply to the future use of cookies.

In addition to the controls provided by us, you can also manage or disable cookies through your browser settings. Please note that disabling certain cookies, particularly strictly necessary cookies, may affect the functionality, performance, and availability of certain features on Our Site.

Your preferences will be stored and respected in accordance with applicable data protection laws.

Refusing non-essential cookies will not prevent you from accessing Our Site, but may impact certain optional features or functionality.

We may retain a record of your consent preferences in order to demonstrate compliance with applicable legal requirements.

You may withdraw your consent at any time, and such withdrawal will not affect the lawfulness of any processing carried out before your consent was withdrawn.

10. Managing Cookies in Your Browser

In addition to the controls provided through our cookie banner and settings, most web browsers allow you to manage cookies through their own settings. These settings enable you to exercise further control over how cookies are used on your device.

You can typically:

Delete cookies stored on your device
Block some or all cookies
Configure your browser to notify you when cookies are being set

Please note that browser settings may not offer the same level of control as our cookie management tools and may not prevent all cookies from being set, particularly those that are strictly necessary for the operation of a website.

Please note that blocking cookies through your browser settings may not remove cookies that have already been set. You may need to delete existing cookies through your browser settings.

For more information on how to manage cookies in commonly used browsers, please refer to the following resources:

Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Edge: https://support.microsoft.com/microsoft-edge
Apple Safari: https://support.apple.com/en-gb/guide/safari
Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en

If you use a different browser or device, please refer to the relevant browser provider’s or device manufacturer’s documentation for further guidance on managing cookies.

You can also find general information about cookies and how to manage them at: https://www.allaboutcookies.org/

Please be aware that disabling or restricting cookies, particularly strictly necessary cookies, may affect the functionality, performance, and availability of certain features and services on Our Site.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, regulatory guidance, or the way in which we use cookies on Our Site.

Any updates will be posted on this page and will take effect from the date of publication, unless otherwise stated. Where appropriate, we may also take reasonable steps to notify you of significant or material changes, for example by displaying a notice on Our Site.

We recommend that you review this Cookie Policy periodically to ensure that you remain informed about how we use cookies.

Consent to non-essential cookies is obtained solely through our cookie banner and settings, in accordance with applicable law. Where required, we will obtain your consent through our cookie banner or settings.

Where required by law, we will seek your consent to any material changes to our use of cookies, including by updating our cookie banner or settings.

12. Further Information

If you have any questions about this Cookie Policy, our use of cookies, how we process your personal data, or any requests relating to your data protection rights, you can contact us using the details below:

Email: welcome@pranichealingcollective.com
Phone: +44 79 83831782

We aim to respond to all enquiries within a reasonable timeframe and in accordance with applicable data protection laws.

For more detailed information about how we collect, use, store, and protect your personal data, as well as your legal rights, please refer to our Privacy Policy.

You may also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data has been handled in a way that does not comply with applicable laws.